Frequently Asked Questions

Everything you need to know about our farm-fresh eggs and delivery.

How do you ensure the freshness of Eggoz eggs?

Our eggs are sourced directly from our tech-enabled farms and undergo 11 stages of quality checks. We ensure they reach your doorstep within 24 hours of being laid to maintain peak nutritional value.

What is the difference between Eggoz eggs and regular market eggs?

Eggoz eggs are herbal-fed, antibiotics-free, and hormone-free. Unlike regular eggs, we maintain a strict cold chain and provide a transparent farm-to-table tracking system for every batch.

How long can I store the eggs after delivery?

For maximum freshness, we recommend consuming the eggs within 15 days of delivery if stored in a cool, dry place. For extended shelf life, please keep them refrigerated.

What is your delivery timeline?

We offer next-day delivery for all orders placed before 8:00 PM. Our delivery partners operate early in the morning to ensure you have fresh eggs ready for your breakfast.

What should I do if I receive a damaged egg?

While we use specialized shock-resistant packaging, accidents can happen. If you receive a broken egg, please take a photo and contact our support team within 2 hours of delivery for a pro-rata refund or replacement.

Are your eggs truly antibiotic-free?

Yes, we have a zero-tolerance policy for antibiotics and growth hormones. Our hens are fed a proprietary herbal blend that naturally boosts their immunity, ensuring the eggs are safe and healthy for your family.