Returns & Exchanges

At Eggoz, we are committed to delivering farm-fresh quality to your doorstep; however, due to the perishable nature of our products, returns are handled with specific care to ensure food safety. If you receive a damaged or incorrect order, we offer a seamless replacement or refund process to guarantee your satisfaction.

Return Process

• 1.
  Report Within 24 Hours

  Inspect your order upon delivery and contact our support team within 24 hours if you notice any quality issues or breakage.

• 2.
  Share Proof of Quality

  Provide clear photographs of the product, the packaging, and the batch number printed on the egg carton for our quality control team to review.

• 3.
  Verification Process

  Our team will evaluate your claim against our farm-dispatch logs to verify the discrepancy and approve the resolution.

• 4.
  Instant Resolution

  Once approved, we will initiate a free replacement delivery or credit the refund amount back to your original payment method within 3-5 business days.